Seasonal Kitchen Assistant (Sur La Table)

Westlake, OHfull time

On Site

senior

H1B: no

Cscgeneration 2 The Seasonal Kitchen Assistant at Sur La Table supports chefs to ensure smooth class operations and a high-quality customer experience. This role involves assisting with class execution, maintaining kitchen cleanliness, and supporting sales goals.

Responsibilities

Customer Experience & Brand Representation
Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
Sales & Business Performance
Assist chefs with class execution that drives repeat visits and positive customer feedback
Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates.
Team Engagement & Store Support
Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations
Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness

Qualification

1 year retail sales experienceValid Food Handlers CertificationExcellent communication

Required

Must be 16 years of age or older at the time of employment.
1 year retail sales experience, preferred
1 year food prep and/or kitchen operations experience, preferred
Valid Food Handlers Certification.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office Suite and retail systems preferred.