Culinary Lead (Sur La Table)

Westlake, OHfull time

On Site

senior

H1B: no

Cscgeneration 2 The Culinary Lead at Sur La Table inspires customers through culinary expertise and manages a high-performing culinary team. This role drives sales, ensures exceptional customer experiences, and maintains compliance with food safety standards.

Responsibilities

Leadership & Team Development
Supports the recruitment, training, and ongoing development of a high-performing team to meet the culinary business needs.
Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
Provide in-the-moment coaching and feedback to elevate performance and team engagement. Communicate performance issues directly to the General Manager/Store Manager.
Customer Experience & Brand Representation
Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.
Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor.
Sales & Business Performance
Assist with driving sales growth by implementing strategies to enhance the culinary and retail business.

Qualification

A degree in culinary arts is preferredValid Food Manager CertificationExcellent communication

Required

Must be 21 years of age or older at the time of employment.
A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered in lieu of formal education.
1-2 years of progressively responsible kitchen management experience.
Valid Food Manager Certification.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office Suite and retail systems preferred.