The People Coordinator provides day-to-day operational support across the employee lifecycle and serves as a first point of contact for employee questions. This role coordinates onboarding and offboarding processes, responds to routine and moderately complex inquiries related to benefits and HR policies and processes, maintains accurate employee records. Supports Learning & Development Manager with training administration and logistics. The ideal candidate is highly organized, service-oriented, detail-focused, collaborative, and proactive.

Employee support

Serve as a first point of contact for employee questions related to onboarding,, benefits, HR policies, and general People Team processes.

Provide timely, accurate, and employee-friendly responses to routine and moderately complex inquiries, escalating issues requiring specialized knowledge.

Manage incoming requests through shared channels and ensure questions are routed, tracked, and resolved promptly.

Onboarding and offboarding

Coordinate pre-boarding and onboarding activities, including background checks, new hire documentation, I-9 completion, E-Verify processing, and HRIS entry.

Support orientation, and implement process improvements to enhance the Day 1 employee experience.

Following up with employees and managers to ensure timely completion of all onboarding steps: feedback surveys, 30-60-90 day check ins, and buddy assignments.

Maintain and update company intranet (Confluence), including onboarding resources, process SOPs, manager hub, and other on-demand information.

Coordinate offboarding activities, including processing terminations in the HRIS, generating separation documentation, and coordinating exit interview logistics to support a smooth employee exit.

HR systems, records, and reporting

People Operations Coordinator

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Apex Technology Inc

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