Dhpace Service Manager at DH Pace responsible for managing day-to-day operations of the commercial door service department. Oversees scheduling, dispatching, project management, and labor costs.
Responsibilities
Manage day-to-day operations of the commercial door service department
Plan, manage, and implement schedules to meet daily customer commitments
Review workload and manpower to meet customer commitments cost effectively
Ensure projects are completed timely, below budget, and to customer satisfaction
Review monthly financial/operational reports and develop action plans
Improve individual performance through performance reviews
Assist with hiring, training, and developing new employees
Perform other duties as assigned by Manager
Qualification
Bachelor’s degreeReview customer survey data
Required
Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver’s License and good driving record
