Digital Experience Specialist

Required

• At least 5–7 years' experience managing or delivering e-commerce, digital product experiences or digital marketing, ideally in luxury travel, aviation or high-end consumer brands. (Manager-level candidates will typically have led programmes or people; Specialist-level candidates will be strong individual contributors with the same domain depth.)
• Hands-on experience with enterprise CMS tools, such as Adobe Experience Manager, and with analytics suites (ContentSquare, GA4 and/or Tableau).
• A numerical, test-and-learn mindset, with comfort operating in Agile ways of working.
• A genuine appreciation for luxury aesthetic standards and the discipline to protect brand quality in digital execution.
• Clear spoken and written English, and the confidence to work with brand, hotel and engineering stakeholders. French or Arabic is an advantage depending on location.
• Experience in luxury hospitality, premium travel or high-end retail e-commerce is a strong plus.
• Why This Role Matters for You
• Shape the booking experience: You will work on the journey that takes a guest from interest to a completed booking on flagship luxury brand platforms.
• Brand standards, backed by data: Combine pixel-perfect luxury guidelines with CRO, analytics and structured testing.
• A bridge across the organisation: Work with global brand teams, regional hotels and engineering, not in a silo.
• Manager or Specialist path: Join at the level that matches your experience, with a clear remit in either case.
• On-site in a major market: Based in New York, Dubai, Paris or Toronto, close to the brands and markets you will support.