Storage & Backup Engineer (Remote)

Armenia · Remotefull time

Remote

senior

H1B: no

Pragmatike Storage & Backup Engineer designs, implements, and maintains enterprise storage and backup infrastructures. The role includes operational support, capacity planning, security enforcement, and collaboration with vendors and internal teams.

Responsibilities

Design and implement enterprise storage and backup architectures aligned with business, availability, recovery, capacity, and security requirements.
Administer and maintain storage arrays, SAN fabrics, and backup platforms, including daily health checks, storage provisioning, host integration, backup client configuration, schedules, retention policies, and replication.
Plan and execute installations, upgrades, migrations, capacity expansions, and proof-ofconcept deployments, including testing, validation, and rollback procedures. • Monitor and analyze system health, performance, capacity, and backup success; resolve bottlenecks and implement improvements.
Resolve incidents, problems, and service requests; provide Tier 3 support, lead root-cause analysis, and implement corrective and preventive actions.
Perform restores and recovery tests, and support disaster-recovery exercises to validate data protection and recovery capabilities.
Apply security controls, hardening standards, and approved configuration changes in accordance with established policies and change-management procedures.
Collaborate with vendors and internal teams on maintenance, upgrades, interoperability, and complex issue resolution.
Develop and maintain tools and scripts to automate storage and backup provisioning, monitoring, reporting, and routine operations.
Deliver storage and backup projects for the organization and its partner entities, including technical assessments, business cases, project proposals, and operational handover.
Maintain technical designs, configuration records, runbooks, and recovery procedures; share knowledge and promote best practices within the team.
Participate in standby/on-call duties, planned maintenance, and other service-coverage arrangements when required.

Qualification

Strong understanding of data protectionITIL

Required

Minimum 8+ years of relevant IT work experience in managing and configuring enterprise Storage and Backup environments and related services in a complex heterogenous environment
Extensive hands-on experience in the administration and troubleshooting of block and file storage systems across multiple vendor platforms (e.g., NetApp, Dell PowerStore, Dell ECS systems)
Excellent knowledge in the installation and administration of Enterprise Backup systems (e.g., DELL Avamar, PPDM, Data Domain, Veeam B&R and other market leaders in backup solutions)
Expert-level troubleshooting and problem resolution for storage and backup infrastructures.
Solid understanding and knowledge of storage technologies (Cisco/Brocade Fabric switches, VSANs, WWPNs, NPIV, multipathing, Fibre channel, iSCSI)
Strong understanding of data protection, disaster recovery, and best practices in backup and storage management.
Good understanding and knowledge of networking technologies
Working Experience in shell scripting and automation tools (e.g., Python, Ansible, Terraform)
Ability to work under pressure with minimum supervision
Customer-centric approach to delivery and problem solving
Good knowledge of ITIL service management methodology

Preferred

Experience with Hyper Converged Infrastructure or Software Defined Storage solutions is an advantage
Good presentation skills and ability to convey complex technical information to nontechnical audience
Experience with service reporting and business analytics
Experience with cloud storage solutions (e.g., AWS S3, Azure Blob Storage)
Experience with virtualization technologies (e.g., VMware, Hyper-V)
Industry-recognized certifications in Storage, Backup, or Cloud Technologies.
Certifications in any programming language or scripting framework (e.g., Python, Ansible, PowerShell).
ITIL, ISO20000, PRINCE2 certifications