Bolt Farm Operations Orchestrator responsible for converting on-site realities into scalable systems and SOPs to improve operational efficiency at Bolt Farm Treehouse. Coaches supervisors and manages operating rhythms across departments.
Responsibilities
Lead through the team
Walk the villas with housekeeping, ride with maintenance, sit in on spa and DreamWeaver setups, and jump into front-of-house.
Build real trust so people tell you what’s actually happening.
Coach supervisors on consistency and standards—without micromanaging their teams.
Translate floor reality into bulletproof processes
Turn observations into dead-simple SOPs, photo standards, checklists, and templates that new hires can follow on day one.
Standardize the moments that matter: arrivals, turnovers, staging, spa, DreamWeaver experiences, and maintenance cycles.
Convert one-off fixes into reusable playbooks so the same problem never needs a second meeting.
Run the operating rhythm
Own daily huddles and weekly cadences that keep housekeeping, maintenance, spa, DreamWeavers, and front-of-house in sync.
Tighten every handoff so requests and issues flow cleanly without chasing.
Build & stress-test the systems
Qualification
AI-first thinkingProven ability to turn chaos into SOPsStrong written communication—your SOPs
Required
AI-first thinking. You’re obsessed & experienced with harnessing the power of AI.
Several years improving operations in boutique/luxury hospitality, vacation rentals, resorts, restaurants, or similar high-touch environments.
Proven ability to turn chaos into SOPs, training, and standards that others run successfully without you.
Experience coaching cross-functional teams and raising standards without burnout.
Strong written communication—your SOPs, recaps, and updates are simple, visual, and actually used.
