Especialista de Customer Marketing (Lifecycle, Engagement e CRM) - Sr.

Curitiba · Remotefull time

Remote

senior

H1B: no

Skydropx The Especialista de Customer Marketing (Lifecycle, Engagement e CRM) - Sr. at Skydropx manages customer communication and engagement through multichannel journeys and CRM automation. This role focuses on lifecycle marketing, customer retention, and revenue expansion, reporting directly to Customer Success management.

Responsibilities

Build and run multichannel customer journeys segmented by product and customer profile
Coordinate GTM strategy for the customer base and track metrics
Work with RevOps on dashboards, reports, and HubSpot flows
Develop and coordinate customer engagement initiatives including activation, adoption, churn, NRR, and expansion
Coordinate production and use of customer cases and testimonials

Qualification

4+ years in CRMExperience in B2BDaily use of AISpanish language skillsExperience in e-commerceBackground in copywriting

Required

4+ years in CRM, lifecycle marketing, product marketing, or customer engagement
Experience in B2B, preferably SaaS or technology
Practical knowledge of HubSpot or equivalent CRM
Experience with automation tools like Zapier, n8n, or Make
Daily use of AI
Experience building and executing customer campaigns
Ability to analyze data and adjust strategies
Autonomy to lead projects and coordinate multiple areas

Preferred

Spanish language skills
Experience in e-commerce, logistics, or platforms for retailers
Experience with product launches or pilots
Experience leading people or cross-functional projects
Background in copywriting, growth, or marketing analytics

Company

Skydropx

View company page

Source: ashby

Active within the past hour

Remote-friendly

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