Nex Director of IT at Nex responsible for strategy, delivery, and governance of business systems and technology operations. Leads corporate IT stack, vendor relationships, and AI use policy.
Responsibilities
Nex is looking for an IT Director to own the strategy, delivery, and governance of our business systems and technology operations as we scale Nex Playground globally. This is a senior leadership role with broad scope — spanning enterprise systems, business systems integration and vendor relationships — and direct influence on how Nex operates and grows.
Corporate Technology Stack Oversight
Lead the roadmap and execution of Nex’s corporate IT and business systems.
Oversee the administration, maintenance, and reliability of the full corporate tech stack, ensuring systems are well-integrated, performant, and scalable.
Own the company’s non-coding artificial intelligence use and access policy.
Corporate IT Procurement & Vendor Strategy
Own all corporate IT and business system vendor relationships, including contract negotiation, performance accountability, and portfolio optimisation.
Lead corporate IT system procurement — evaluating, selecting, and onboarding tools and platforms that meet Nex’s operational and security requirements.
Partner on solution architecture and integration decisions with a focus on scalability and cost discipline.
Systems Implementation & Interoperability
Serve as the internal consultancy lead for IT system rollouts, implementations, and integrations across business functions.
Partner with respective internal system owners on integration and architectural decisions for payments, taxation, order orchestration, and global commerce workflows.
Qualification
What you must haveHands-on experience with NetSuiteBackground in high-growthExperience managing globalWhat Success Looks LikeA reliableA team that is trusted
Required
What you must have
10+ years of progressive experience in IT, Business Systems, or Technical Program Management, with at least 3 years in a senior IT leadership role, ideally as the most senior IT leader at a company of roughly 100–500 people
Demonstrated success owning enterprise-wide technology strategy and delivery in a fast-scaling company
Track record of building and managing high-performing teams and external vendor relationships
Strong executive presence and communication skills across technical and non-technical audiences
Experience leading corporate IT operations, including endpoint management, IAM, employee onboarding/offboarding, and IT asset lifecycle management
Deep understanding of enterprise security controls, device management, access governance, and compliance best practices
Experience administering and securing productivity and collaboration platforms such as Google Workspace, Slack, Notion, Zoom and Microsoft 365
Preferred
Hands-on experience with NetSuite, Shopify, Amazon ecosystems, and data/reporting platforms
Deep expertise across e-commerce and D2C technology ecosystems
Background in high-growth, hardware-enabled, or consumer tech environments
Experience managing global, multi-region systems and distributed teams
What Success Looks Like
A reliable, scalable technology foundation that supports Nex’s global growth without friction
A vendor portfolio that is well-governed, cost-efficient, and accountable
A team that is trusted, capable, and operating with increasing independence
