Strategic Account Manager, U.S. Federal

Required

• 8+ years of experience in account management, program management, customer success, business development, or related customer-facing roles supporting U.S. Federal Government customers.
• Demonstrated experience managing strategic customer relationships in defense, intelligence, civilian agency, or government technology environments.
• Working knowledge of federal acquisition processes, contracting vehicles, FAR/DFARS, and government procurement practices.
• Experience managing complex customer engagements involving technical services, software, data, analytics, or mission-focused solutions.
• Ability to operate effectively across both classified and unclassified customer environments.
• Familiarity with satellite, space, geospatial, GEOINT, weather, maritime, aviation, or related national security technology sectors.
• Experience identifying and closing account expansion, renewal, or upsell opportunities within government programs.
• Experience working with both government customers and federal systems integrators.
• Who Tends to Succeed in This Role
• Successful candidates are relationship-driven professionals who combine strong customer engagement skills with commercial discipline and strategic thinking. They are comfortable navigating complex government organizations, managing multiple stakeholders, and balancing customer advocacy with business objectives.
• They thrive in collaborative environments, build credibility quickly, and excel at developing long-term partnerships that create value for both customers and the business.
• Location: Tysons Corner, Virginia