As a Senior/Staff Machine Learning Engineer (MLE) on the General Agents team, you’ll play a critical role in designing, building, and deploying production-ready AI agents that solve high-impact enterprise problems. You will work across the full agent lifecycle—from model and system design to evaluation, deployment, and iteration—bridging cutting-edge agentic techniques with the constraints and requirements of real customer environments.

Design and implement end-to-end agent systems that combine LLM reasoning, tool use, memory, and control logic to solve recurring enterprise use cases.

Build scalable, reliable agent architectures that can be deployed across many customers with varying data, tools, and constraints.

Develop evaluation frameworks, datasets, environments, and metrics to measure agent performance, reliability, and business impact in production settings.

Collaborate closely with product managers, customers, data annotators, and other engineering teams to translate enterprise requirements into robust agent designs.

Productionize frontier agent techniques (e.g., planning, multi-step reasoning and tool-use, multi-agent patterns) into maintainable, observable systems.

Own deployment, monitoring, and iteration of agent systems, including failure analysis and continuous improvement based on real-world usage.

Contribute to technical direction and architectural decisions for general agent development best practices and methods, with increasing scope and leadership at the Staff level.

Ideally you’d have:

5+ years of experience building and deploying machine learning or AI systems for real-world, production use cases.

Strong engineering fundamentals, supported by a Bachelor’s and/or Master’s degree in Computer Science, Machine Learning, AI, or equivalent practical experience.

Deep understanding of modern LLMs, prompt-, context-, and system-level optimization, and agentic system design.

Senior/Staff Machine Learning Engineer, General Agents, Enterprise GenAI

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Scale AI

More roles at Scale AI