Knowbe4 Workday Analyst (PATT) at KnowBe4 supporting Payroll, Absence, and Time Tracking modules. Provide configuration, optimization, and maintenance to maximize system efficiencies.
Responsibilities
Provide day-to-day configuration and business support of Workday with a focus on the Payroll, Absence, and Time Tracking (PATT) modules
Configure and maintain pay components, earnings and deductions, tax elections, garnishments, absence plans, time entry templates, time calculations, and scheduling rules
Maintain Workday enterprise-wide payroll and time production system security, organizational structures, business processes, tasks, notifications, and system enhancements, and provide data entry support
Maintain a strong grasp of security principles and how they apply to Workday and third-party integrations
Support payroll accounting, GL posting, journal validation, and financial reconciliation in partnership with Finance/Accounting
Design and support integrations (EIBs, Core Connectors, Cloud Connect, and Workday Studio) with time and attendance systems, benefits providers, banking/payment processors, and tax authorities
Develop reports, dashboards, and worklets; set up scheduled reports; understand required permissions for report sharing; and support composite, matrix, and advanced reporting types
Work closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across the Payroll, Absence, and Time Tracking modules
Thoroughly test configuration changes through unit testing and facilitate user acceptance testing (UAT)
Own Workday semi-annual releases (R1/R2) for PATT, including impact assessments, regression testing, and feature adoption
Manage and support required PATT reporting, including support for year-end reporting and related year-end activities
Follow SDLC methodology for feature development and apply change management policies for deploying changes to production
Qualification
Workday Pro PayrollStrong understanding of absence plansAbility to communicate
Required
Required minimum Bachelor's degree in Computer Science, related degree, or equivalent work experience
Workday Pro Payroll, Workday Pro Absence Management, or Workday Pro Time Tracking certification preferred
Minimum 2-3 years of experience implementing and supporting Workday Payroll, Absence Management, and/or Time Tracking modules
Strong understanding of absence plans, time entry templates, time calculations, and scheduling complexity
Strong understanding of payroll processes, time entry design, and payroll accounting/GL posting
History of leading and supporting successful projects
Excellent knowledge of database reporting and analysis tools including Excel
Strong customer service skills and ability to effectively assist system users to resolve problems and questions
Ability to communicate, present, and interact effectively with all levels of management with effective verbal, written, and interpersonal communication skills
Ability to multitask in a fast-paced environment
Strong interpersonal skills and ability to develop and maintain relationships with third-party vendors as well as people within the organization
