Celonis Client Value Partner at Celonis leads AI-driven business transformations with strategic customers. Acts as trusted advisor to C-level executives and manages cross-functional teams to drive platform adoption and measurable business impact.
Responsibilities
The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of AI-driven business transformations with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.
The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.
We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.
The work you’ll do:
Accountable Program Lead & Engagement Manager
Develop and maintain strong relationships with key stakeholders, including C-level internal / external executives, embedding Celonis into their strategic objectives.
Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering
Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.
Driving Customer Value
Responsible for the end-to-end customer value journey
Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise.
Qualification
Experience driving profitable growthStrong analytical and consulting skillsIndustry expertise
Required
Proven track record in managing executive relationships
