Bitgo Solutions Engineer at BitGo responsible for leading technical demos and workshops through sales cycles and managing client relationships. Acts as a client advocate and collaborates with internal teams on product development.
Responsibilities
Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
Act as a client advocate, providing valuable feedback to internal teams.
Clearly communicate client requirements to the Sales Team for their sales calls.
Possess strong technical skills to explain APIs and create compelling technical demos.
Skills & Experience:
We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Professional Experience:
Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related accreditation.
5-8+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
Qualification
5+ years deep knowledge in blockchain
Required
Bachelor's or Master's degree in Computer Science, Engineering, Programming, or related field
5-8+ years in client-facing technical roles such as Solutions Engineer or similar
5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, or trading
Experience in pre-sales and/or post-sales capacities
Proven ability to lead and manage client engagements and projects
