Camp Guest Experience Host delivering immersive performance and guided play experiences while driving retail sales and providing exceptional guest service. Responsible for hosting, directing guest flow, and maintaining store readiness.
Responsibilities
Deliver Performance by learning, memorizing, and delivering scripted and improvised dialogue
Facilitate Play by leading guided programming and play-based experiences
Serve as a Character Host to direct and supervise guest flow and line management
Adapt programming to different age groups and group sizes
Drive Sales by achieving sales targets and engaging families in product conversations
Welcome guests with custom greetings and perform magic door entrance
Customize personal shopping experiences and handle register transactions
Build repeat customer base through approachable and tailored sales culture
Open and close experience and store spaces including setup and safety checks
Assist in merchandising, replenishing sales floor, and stock room tasks
Maintain cleanliness and safety of play and retail areas
Communicate customer/store needs to leadership and collaborate with team
Qualification
EnergyPrior experience in retailPatiencePhysical Demands/Work EnvironmentEmployee Assistance Program20% off merchandise5 x pay on six specific holidays
Required
Energy, enthusiasm, and a guest-first mindset.
Passion for selling and working with people.
Prior experience in retail, child-care, child development/education, or performing arts.
Patience, warmth, joy, and humor.
Physical Demands/Work Environment:
Ability to be on your feet for up to 8 hours, continuously moving around the store.
Ability to lift and place product up to 45 pounds on shelving at various heights (may involve climbing a ladder).
Work environment includes exposure to theatrical lighting, including bright LEDs, fast-moving lights, and occasional flashing/strobe effects.
