Team Leadership & Talent Development: Build, lead, and mentor a high-performing team of network and voice engineers; establish clear goals, manage team performance, drive professional development, and champion a collaborative, supportive engineering culture.

Enterprise Architecture & Infrastructure Management: Oversee the design, implementation, and optimization of enterprise network, wireless, and Storage Area Networking (SAN) infrastructure across Cisco ACI, Catalyst/Nexus, Firepower (FTD), SD-WAN, and Meraki platforms.

Broadcast Network Alignment: Partner with broadcast engineering teams to guide your team in maintaining a high-availability IP broadcast network that carries low-latency, real-time audio and video traffic for NPR’s daily content production and live transmission.

Operational Excellence & Incident Leadership: Lead network operations, incident management, and root-cause analysis for complex issues; coach team members through high-pressure troubleshooting using monitoring tools like SolarWinds, Cisco Nexus Dashboard, and ThousandEyes.

Documentation & Standards: Develop and maintain network architecture documentation, standard operating procedures, and routing protocols (BGP, EIGRP), ensuring network reliability, scalability, security, and team operational best practices.

Cross-Functional Collaboration & Executive Stakeholder Communication: Collaborate with Security, DevOps, Systems, and Enterprise Application teams, while effectively communicating network performance, risk analyses, incident reports, and strategic initiatives to senior leadership.

The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.

IT Network Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

NPR

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