As a Senior Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Public Sector customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software. You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will also directly collaborate and innovate with the Product and Engineering teams to ensure we are supporting and continuing to build solutions that our customers love.

Lead technical implementations and drive adoption of Chainguard images, helping Public Sector customers build securely with open source software across their organization.

Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth

Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience

Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build

Maintain appropriate account level architecture and share best practices and lessons learned across the organization

Be a team player - collaborate, teach, and learn from the Chainguard team

Senior Solutions Architect - PubSec (Professional Services)

Responsibilities

Qualification

Required

Benefits

Company

Chainguard

More roles at Chainguard