Senior Product Manager

Remotefull timeRemote

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senior

$165k–$193k

H1B: no

Answersnow Senior Product Manager at AnswersNow to build scalable, automated workflows improving autism therapy access and operational efficiency. Focus on AI-enhanced tools and cross-functional collaboration to improve care experiences.

Responsibilities

Care Operations is one of the company’s highest-leverage areas. Unlocking scalable, automated, and intuitive workflows reduces cost, accelerates therapy access for families, and dramatically improves the experience for BCBAs and operations teams.
You’ll help build the foundational systems that enable:
Faster time to assessment and therapy
Lower operational overhead
Fewer errors in insurance & billing
Improved satisfaction for families and clinicians
A more scalable, resilient operational backbone as the company grows
If you’re energized by the idea solving complex challenges, working across teams, and building AI-enhanced tools that meaningfully improve the care experiences for our families, this role is for you.
Product Strategy
Reimagine what AnswersNow can be for our Clients and Therapists (called BCBAs) in collaboration with Design, Engineering, Clinical, and other key stakeholders across the organization
Develop creative solutions to business problems by addressing pain points within the product experience
Manage the product backlog, prioritize features, and make trade-offs between competing priorities based on business objectives

Qualification

Grounded in data and consumer insightsComfortable with ambiguityAn incredible communicatorExcited to own outcomesExperience with user-facing productsFamiliarity with AI-powered automationExperience in healthcare operationsExposure to workflow automationNot afraid to fail

Required

Passionate about leveraging technology to improve the lives of families and change the way health care is delivered.
Experienced building engaging and delightful consumer facing products that motivate, inspire or inform. You’re empathetic to customer needs and solve for the user in your decision-making.
Grounded in data and consumer insights. You have a track record of successfully managing the product discovery process to help guide you and your team and develop innovative solutions based on customer needs.
Comfortable with ambiguity, being a self-starter, and working independently to figure out what needs to be done.
An incredible communicator. You know how to communicate nuances and surface the interconnections. Your communication will enable us to act as a strong team and company.
Excited to own outcomes. Seeing the impact of your work and how it drives improved patient outcomes is what motivates you.
5+ years experience in product management or a closely related role.
Experience with user-facing products, preferably in a fast-moving environment.
Strong process and systems thinking—you love untangling messy workflows.
Comfort working in complex operations environments with many edge cases.
Excellent cross-functional communication skills and stakeholder management.
Ability to dive into operational data and use metrics to drive decisions.

Preferred

Familiarity with AI-powered automation, LLM-based workflows, or AI-enabled product design.
Familiarity with iterations and experimentation
Experience in healthcare operations, ABA therapy, insurance workflows, or highly regulated service industries.
Exposure to workflow automation, intake tools, or internal tools design.
Not afraid to fail

Benefits

Equity/RSU

Company

Answersnow

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Source: ashby

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Remote-friendly