Axon Senior Mechanical Engineer - Sustaining Products at Axon leads root cause analysis and corrective actions for field failures. Manages engineering change orders and collaborates with manufacturing and quality teams.
Responsibilities
Axon is committed to improving public safety by developing cutting-edge, innovative technologies. The Sustaining Products team is responsible for maintaining the quality, performance, and reliability of Axon’s existing product portfolio throughout its lifecycle.
Sr. Mechanical Engineers on the Sustaining team own the engineering health of fielded products — driving continuous improvement, resolving field failures, managing product change orders, and supporting manufacturing quality for life-saving technology deployed worldwide. Your work directly impacts the reliability of products in the hands of first responders every day.
Location: Scottsdale, AZ or San Francisco, CA
Lead root cause analysis (RCA) and corrective action (CAPA) processes for field failures and customer-reported issues
Manage Engineering Change Orders (ECOs) and product revisions to improve reliability, reduce cost, or address manufacturing defects
Collaborate with manufacturing and quality teams to resolve production issues and implement process improvements
Perform detailed mechanical analysis including FEA, tolerance analysis, and failure analysis to identify and resolve design deficiencies
Own sustaining design changes from investigation through validation and production release
Support NPI-to-sustaining transitions and ensure robust handoffs for new products entering the sustaining phase
Interface regularly with domestic and international manufacturing partners and suppliers
Maintain and improve product documentation including drawings, specifications, and BOMs
Work cross-functionally with quality, electrical engineering, operations, and product teams to prioritize and resolve product issues
Qualification
Experience in sustaining engineeringKnowledge of plastic injection molded
Required
Bachelor’s degree in Mechanical Engineering or equivalent experience
Minimum 7 years of product design or sustaining engineering experience
Experience in sustaining engineering: ECOs, RCAs, CAPAs, and field failure analysis
Proficiency with Creo or similar 3D CAD software
Knowledge of plastic injection molded, stamped metal, die-cast, and machined parts
