OpenAI Technical Program Manager at OpenAI leads improvements in developer velocity and deployment excellence across ChatGPT. Responsibilities include managing local development, CI, testing, build systems, and release infrastructure.
Responsibilities
We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.
Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.
Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.
Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.
Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.
Increase visibility into what is shipping when, and make cross-platform dependencies and launch risks clear to engineers, product managers, and launch owners.
Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.
Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.
You might thrive in this role if you:
Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.
Qualification
Required
Experience leading complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems
