OpenAI Account Director, Digital Native Enterprise at OpenAI manages key accounts and drives AI product adoption across businesses. The role involves sales strategy, customer partnership, and collaboration with technical teams.
Responsibilities
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role can be based in our San Francisco or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Manage ~five key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise customers’ journeys from ideation to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Qualification
Required
8+ years selling and renewing platform-as-a-service and/or software-as-a-service
Experience designing and executing complex deal strategies
Experience supporting growth of fast-growing, high-performance companies
Experience working directly with c-level executives
Ability to communicate technical concepts to customers and internal stakeholders
Experience gathering and processing complex market intelligence
