Systems Engineer, New Restaurant Openings at Sweetgreen · LumiJobs

Responsibilities

Execute the technical build out for assigned new restaurant openings, from requirements through go live and post launch stabilization, working alongside the third party vendors who perform on site installation.
Configure POS and QSR platforms for each opening, including menus, pricing, tenders, modifiers, and store level settings, and stage back end systems and environments so all platforms are integration-ready before go-live.
Validate technical readiness at each NRO milestone, including install, punch, turnover, and pre-grand opening, against defined entry and exit criteria, and escalate risk early rather than at the gate.
Provide on-site and remote support during opening week, troubleshoot configuration, integration, and data flow issues across POS, payments, loyalty, inventory, and reporting, and transition each location cleanly into steady-state IT support.
Build automation that removes manual steps from the build, including scripting, REST API integrations, and bulk configuration tooling, and execute functional, integration, regression, and user acceptance testing with results captured as repeatable artifacts.
Gather and document requirements from Restaurant Operations, Finance, Construction, and Development partners, translate them into system configuration, and report readiness and status clearly to technical and non-technical audiences.
Detail-driven: you treat configuration accuracy as the product, and you verify rather than assume.
Range from planning to execution: you flex from documentation and requirements work to hands-on troubleshooting depending on what the opening requires.
Calm under a fixed deadline: openings do not move, and you stay steady and clear-headed in the final week.
Systems thinker: you look for the pattern behind a recurring issue instead of fixing the same thing store by store.
Automation-minded: you would rather script a task than repeat it, and you look for the manual work worth eliminating.
Trusted partner: you communicate technical risk credibly to operators and business leaders without jargon.

Systems Engineer, New Restaurant Openings

Responsibilities

Qualification

Preferred

Benefits

Company

Sweetgreen

More roles at Sweetgreen