Growth Product Manager (CS Team)

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senior

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Adapty IO Growth Product Manager at Adapty IO manages a portfolio of 30-40 mobile app clients to drive subscription revenue growth. The role involves onboarding clients, closing product adoption gaps, and providing strategic recommendations on paywalls, pricing, and A/B tests.

Responsibilities

Own a portfolio of 30-40 clients. You'll be the main point of contact and the person accountable for their retention, health, and growth.
Onboard new clients. After handoff from Sales, guide them through integration, help them build their first funnel and paywall, and get their campaigns live.
Close product adoption gaps. Audit how each client actually uses Adapty, spot underused features, and drive them to full adoption. Identify at-risk accounts early and act before renewal is in question.
Drive account growth. Run paywall and UA analyses, and come to clients with concrete A/B test recommendations that move their subscription revenue, not generic check-ins.
Unlock and close cross-sells. Identify expansion potential across the product line and own those deals through to closed-won.
Be the voice of the customer. Gather and relay feedback, bugs, and feature requests to the product team, and follow up so critical issues actually ship.
Know the product inside and out. You'll be expected to answer detailed technical questions and support complex use cases without escalating everything.

Qualification

Full-cycle mobile growth backgroundFluent EnglishComfortable with salesSharp mind and strong communicationIndependent and proactiveWorking knowledge of AmplitudeFamiliarity with support/CRM toolsWhat's in it for youDirect communication and ownership

Required

Hands-on experience with in-app subscriptions. You've worked with subscription monetization directly, not just adjacent to it.
Full-cycle mobile growth background. Ideally you've owned traffic acquisition through to purchase: UA, funnel optimization, monetization, A/B testing.
Fluent English, written and spoken.
Comfortable with sales. You're not afraid to open a commercial conversation, ask for the expansion, and close it.
Sharp mind and strong communication. You can hold a strategic conversation with a founder or a growth lead and be taken seriously.
Independent and proactive. We don't micromanage — you own your accounts and your numbers.

Preferred

Experience at a SaaS company in the mobile industry
Working knowledge of Amplitude, Meta Ads, and creative testing.
Track record of measurable account expansion or upsell in a previous CS role.
Familiarity with support/CRM tools.
What's in it for you
Strong product with industry-best metrics. Adapty is among the top 5% fastest-growing SaaS companies.
Exceptional compensation directly tied to your results.
Direct communication and ownership. No bureaucracy, no politics, just impact.

Benefits

Medical

Company

Adapty IO

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Source: ashby

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Remote-friendly

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