Ashby Integrations Consultant at Ashby responsible for managing and executing technical integrations with enterprise HCM solutions. Focus on customer-facing engagements and delivering integration projects.
Responsibilities
As our next Integrations Consultant, you’ll be responsible for defining, managing, and executing the technical requirements for strategic customers, specifically those implementing Ashby with one of our custom-built HCM integrations. You will work with customers with varying levels of integration sophistication advising on integration best practices, technical configurations, and working with a customer’s internal expert on how to best achieve their goals. You will use your existing knowledge of both integrations and the products we will be integrating with to consult with our customers, helping them get up and running swiftly with Ashby, so they can ultimately achieve their desired business outcomes. You will partner with Product/Engineering, Implementation Specialists, CSMs, Sales Engineers, and other cross functional partners to achieve this. Ideally, this hire would be located in the EST time zone.
Role requirements:
Enterprise Human Capital Management (HCM) Integration Experience: You have extensive experience managing and executing integrations with Workday, as well as other enterprise-grade HCM solutions like UKG, ADP, Oracle, and SAP SuccessFactors (defining the work, aligning with stakeholders, communicating the project plan, and ultimately delivering results in accordance with the agreed upon expectations). You keep the team on track to ensure milestones are met. We’d love it if you have a Workday HCM certification. Even better if you’ve also managed integrations with tools listed under Integrations on our Ashby Knowledge Base.
Customer Centricity: You are adept at understanding customer needs and tailoring implementations to meet their specific requirements. You build strong customer relationships by maintaining high levels of engagement and communication; you’re the customer’s proactive guide and advocate throughout the implementation period.
Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach.
Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies; you are technically curious and creative.
Consultative: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value.
Innovative & Principled: You proactively address thematic customer opportunities and improve our processes accordingly. You don’t rely on ‘I’ve seen this done’ but instead think critically to solve problems.
Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress.
You could be a great fit if:
📣 You demonstrate clear communication. You ask clarifying questions with precision and can distill complex concepts into simple themes.
⚙️ People technology expertise: You have proven experience managing complex integrations with people technology like Workday or other ERPs, including technical solution design and troubleshooting.
Qualification
We value a strong sense of ownershipWorkday HCM certification
Required
You prefer an in-person role over remote.
You are less interested in customer-facing roles that require both technical and interpersonal skills.
You are accustomed to defining ideas and strategies, yet not responsible for their execution.
You prefer working with a simple product (such as a point solution).
You prefer exclusively to build (rather than build, iterate, optimize).
We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: https://www.ashbyhq.com/
We are well funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We have thousands of amazing customers including Snowflake, OpenAI, Shopify, Ramp, Notion, and Zapier (and many others who we cannot name!). Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We’ll share more details once we meet. In short, it's the perfect time to join! 🚀
Here are a few key points (relevant to the go-to-market side) that should give you an idea of what it is like to work with us:
We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.
We want to offer deep expertise whenever we interact with prospects and customers.
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we’ll get into these and other values during the hiring process.
Preferred
Workday HCM certification
Experience managing integrations with tools listed under Integrations on Ashby Knowledge Base
