This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis.

Location: Remote. 30% travel required.

Must be within commutable distance to one of our Hub locations listed below

(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)

Reports to: Manager, Solutions Architect

Work as a client-facing member of the Software Solutions Delivery Team

Work with a team of networking and software professionals to deliver Axon technology to small and mid-market, T1200, and Majors clients across various industries including public safety

Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements, addressing Information Security evaluations and completing architecture review boards

Manage technical projects remotely and at client sites

Engage with client’s technical and non-technical leadership to communicate project progress

Work with account management team to ensure customer needs are being met

Ensure the highest level of service for Axon software deployments

Deployment Engineer II, Fusus

Responsibilities

Benefits

Company

Axon

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