Senior Technical Program Manager - Credit & Lending
Any Office or Remotefull time
Remote
senior
$180k–$225k
H1B: yes
Mercury Senior Technical Program Manager at Mercury owning end-to-end delivery of credit and lending technology programs. Acts as connective tissue between Engineering, Product, Risk, Compliance, Treasury, and Operations.
Responsibilities
Program ownership
Own the integrated program plan across all active credit and lending workstreams, covering milestones, dependencies, and critical paths across Engineering, Product, Risk, Compliance, Treasury, and Operations.
Proactively manage sequencing, resourcing tradeoffs, and escalations. When initiatives are off-track, you identify it first and bring a recommended path forward.
Ensure Compliance, Treasury, and Operations readiness lands alongside product and regulatory milestones
Drive incident learnings back into design, test coverage, and runbooks so each issue improves the underlying system, not just fixes the symptom.
Contribute to the overall (proposed) Mercury Bank, NA technical program, collaborating with other TPMs to build a holistic view of progress and risks
Governance and decision-making
Keep a single source of truth for status, decisions, risks, and owners. Maintain a living RAID log with clear owners and impact assessments.
Facilitate structured decision-making by surfacing options and tradeoffs to leaders before problems escalate.
Build and improve the operating systems that drive credit and lending product decisions: planning cycles, reviews, decision frameworks, launch readiness.
Communication and influence
Produce concise, predictable updates calibrated to the audience.
Qualification
Direct experience in financial servicesBonusProduct-firstAI-nativeComfortable in ambiguitySystems thinkerEnergized by building and operatingTechnical fluency
Required
10+ years of program management or technical program management in a high-growth or regulated environment.
Direct experience in financial services, fintech, or credit infrastructure. Compliance, audit, reporting and risk management obligations are familiar territory.
Track record of operating at the department or business level, owning programs with multiple concurrent workstreams and cross-functional accountability.
Proven ability to communicate with and influence executive stakeholders, in writing and in high-stakes meetings, without a senior manager to translate.
Bonus: Familiarity with the lending tooling ecosystem such as loan origination, credit risk management and lending management systems.
Product-first. You evaluate everything through: what is the user problem, what is the fastest path to learning, what actually moves the needle.
AI-native. You use AI tools to do your actual work. You have built workflows or tooling that changed how your team operates. When you see a repetitive process, you automate it.
Comfortable in ambiguity. You build structure where there is none.
Systems thinker. You see dependencies, second-order effects, and points of failure before they surface, and you build programs that account for them.
Energized by building and operating. You do your best work designing the system and running it well once it is built.
Technical fluency. You can understand and challenge engineering decisions, identify technical risks early, and translate complexity for non-technical stakeholders.
Exceptional written and verbal communication. You write documentation that clarifies hard decisions and build frameworks teams actually adopt.
