Build a personal banking experience so good that people tell their friends and colleagues about it

Own the metrics, product strategy and the propositions we take to our customers, covering personal money management, banking, savings, investments, money movement, and in the future, lending

Set the craft bar: sweat the details — copy, latency, empty states — that decide whether a consumer product feels inevitable rather than adequate

Drive the use of AI in products where it makes the experience meaningfully better

Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set a cadence and culture that drives pace and quality

Grow the business: own acquisition, activation, retention, and the loops that compound, including how personal banking connects to the businesses Mercury already serves

Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them

Align the ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind one cohesive strategy

Some things that might make you successful in a role like this:

A consumer product leader with taste: you have built products millions of people chose to use, and can point to the decisions that made them work

You have shipped AI-led products to real consumers and have opinions about what AI makes possible and where it fails

An exceptionally high bar for craft, and a customer-centered, data-driven, and experimentation-oriented approach

Head of Product - Personal Banking

Responsibilities

Qualification

Preferred

Benefits

Company

Mercury

More roles at Mercury