We're hiring an Enterprise Technical Account Manager to own the full customer lifecycle for our largest accounts - from post-sale kickoff through production deployment, steady-state operations, and expansion. You'll be the technical point of contact that enterprise security teams rely on to operationalize Cogent in their environment and get measurable outcomes from it.

Own the end-to-end customer lifecycle from deployment kickoff through go-live, ongoing operations, and renewal

Serve as the primary technical point of contact for enterprise accounts, building deep relationships with security leadership, engineering teams, and IT operations

Lead deployment planning and execution: data source onboarding, integration validation, stakeholder alignment, and go-live readiness

Help customers operationalize vulnerability management workflows inside Cogent - asset identification, risk scoring configuration, remediation prioritization, and compliance reporting

Navigate each customer's security environment across cloud (AWS, GCP, Azure) and on-prem infrastructure, and understand how their scanning tools (Tenable, Qualys, Wiz) feed into our platform

Identify and drive account expansion opportunities, growing ARR and improving net revenue retention across your book of business

Translate customer feedback and field observations into product improvements by partnering directly with Product and Engineering

Build repeatable deployment playbooks and onboarding frameworks that help future customers get to value faster

Enterprise Technical Account Manager

Responsibilities

Qualification

Required

Preferred

Company

Cogent Security

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