Zello RevOps Systems Analyst at Zello owning HubSpot CRM and integrations to ensure data quality and automation for revenue operations. Responsible for system administration and root cause analysis.
Responsibilities
Own HubSpot as the administrator of record: workflows, objects and properties, lifecycle stages, list architecture, permissions, and sequences.
Own the data flowing in and out of the CRM, including the integrations with the website, Gong, Aircall, billing, and our BI layer in Omni.
Find the root cause when data goes wrong, and build the recurring audit that catches it next time rather than cleaning it up by hand again.
Build and maintain automations with APIs, webhooks, and light scripting where native HubSpot tooling runs out.
Partner with the AI and Data team on the data structures and field integrity that AI-driven go-to-market automations depend on.
Run the RevOps request queue for Sales, Customer Success, and Marketing, and decide what gets fixed properly versus worked around.
Hold the data standard when a team wants an exception, and explain the tradeoff in terms of what it costs downstream.
Support lead and list operations, from event intake through upload, so records enter the CRM clean.
Qualification
This role is notA forecasting or analytics seatA management roleA ticket-taking administrator seatA data engineering or platform roleWe hire for potential
Required
You fix the cause rather than the symptom, and you build the check that catches the problem next time instead of doing the cleanup twice.
You ship the fix that solves this quarter's problem, and you can tell the difference between a system that needs redesigning and one that needs a working solution by Friday.
You hold a standard with people who outrank you, and you say no to the exception without making an enemy of the person who asked.
You notice the broken thing before someone files a ticket about it, and you finish migrations rather than leaving half-cut automations behind.
You use AI in your own work and can say specifically where it saves you time and where you stop trusting it.
This role is not
A forecasting or analytics seat. Pipeline analysis, forecast modeling, and executive reporting belong to the Senior Revenue Operations Analyst. You make the data those rest on trustworthy.
A management role. This is a hands-on individual contributor seat on a two-person team.
A ticket-taking administrator seat. You are expected to decide what gets fixed permanently, not just service the queue.
A data engineering or platform role. Warehouse architecture, dbt, and the AI platform are owned by the AI and Data team, and you partner with them rather than owning that layer.
We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
