Director, Global Trust & Safety, Compliance & Business Enablement
San Francisco Officefull time
Remote
senior
$203k–$254k
H1B: yes
Lyft Director role leading Lyft's global Trust & Safety compliance, risk, and business enablement functions. Responsible for setting strategy, overseeing operations, and partnering across teams to ensure safety and compliance at scale.
Responsibilities
Lead Global Safety Compliance & Risk
Oversee Lyft’s global safety compliance, transparency, and risk functions, supporting strong functional leaders and individual contributors on your team and strengthening capabilities as Lyft scales globally.
Set direction across compliance readiness, safety transparency reporting, and risk assessment, ensuring strong governance and execution.
Partner with Legal, Regulatory Compliance, and business leaders to anticipate emerging requirements and risks across markets, products, and business models.
Ensure material risks, dependencies, and gaps are surfaced early, with clear ownership and senior-level visibility.
Lead Trust & Safety Business Enablement
Guide the functions that turn Trust & Safety strategy and policy into scalable execution across the business.
Ensure teams are aligned around clear priorities, ownership, and outcomes while empowering functional leaders to drive execution.
Strengthen the playbooks, operating mechanisms, and cross-functional connections needed to safely launch new products, features, markets, and experiences.
Help evolve Lyft’s Trust & Safety operating model as the business grows in scale and complexity.
Lead Trust & Safety Partnerships
Set the Trust & Safety strategy for strategic partners, acquisitions, and businesses joining Lyft’s expanding global ecosystem.
Qualification
Track record of leading complexStrong strategic judgmentExperience using AIRole Considerations
Required
Experienced safety leader with deep Trust & Safety experience
Track record of leading complex, high-stakes Trust & Safety organizations at scale
Strong strategic judgment
Experience overseeing large global operations and budgets
Preferred
Experience integrating Trust & Safety operations following acquisitions, strategic partnerships, international expansion, or entry into new business lines.
Experience operationalizing regulatory or compliance requirements across complex products and global operations.
Experience with safety transparency reporting, regulatory reporting, audits, or other complex external accountability programs.
Experience using AI, automation, and advanced analytics to improve operational quality, efficiency, detection, decision-making, or customer experience.
Role Considerations
Trust & Safety work can involve sensitive subject matter. In this role, you may be exposed to descriptions, reports, or other content involving violence, sexual assault, harassment, or other potentially graphic or distressing safety incidents. You may also be asked to participate in legal proceedings (e.g. depositions), related to Lyft’s Trust & Safety practices or specific matters.
