Senior People Technology Analyst - Talent Acquisition

Required

• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field; Master’s preferred.
• 5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
• Proven expertise and experience supporting core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
• Strong expertise in the software development lifecycle (SDLC), including standard business analysis methodologies, requirements gathering, data modeling, process mapping, UAT execution, and documentation.
• Experience working with internal and external audit teams and understanding of SOX controls to support recurring audit requests and walkthroughs.
• Experience with configuration, testing, and implementation of HR technology systems.
• Excellent communication skills, capable of interfacing effectively with both technical and non-technical TA stakeholders.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Deep knowledge of HR processes strictly related to recruitment, candidate lifecycle management, sourcing strategies, and pre-hire compliance.
• 5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
• Experience working in an Agile/Scrum environment using tools like Jira or Confluence, and ServiceNow.