GTM Strategy & Automation: Drive the GTM technology roadmap (including Salesforce, Clay, and Salesloft). You will pilot emerging AI capabilities and transform manual steps into efficient, automated workflows.

Technical Execution & Quality: Partner with cross-functional stakeholders to gather requirements and translate business needs into clear user stories, technical specs, and UAT testing plans.

Data Governance & Analytics: Define key system-level performance metrics, build automated dashboards, and collaborate with Data & Analytics to maintain a trusted source of truth.

Enablement & Change Management: Guide field adoption of new system features by creating clear documentation, leading enablement sessions, and executing change management strategies.

Cross-Functional Alignment: Work closely with Marketing, Sales Operations, and Customer Adoption to streamline business rules and build a customer lifecycle (from initial land, onboarding, and adoption, to value realization and expansion)

This Role Requires:

6 to 8+ years of experience in B2B SaaS across Revenue Operations, Field Sales Ops, or GTM Systems Architecture

Hands-on mastery of Salesforce (including custom objects, flow builder, complex schemas, and system integrations) alongside Business Intelligence tools like Tableau or advanced Excel.

Experience leading cross-functional projects, writing detailed user stories, and managing delivery using Agile/Scrum methodologies in Jira.

A strong builder mindset with a knack for translating qualitative business needs into scalable technical designs.

Relevant professional experience or a Bachelor’s degree in Business, Information Systems, Computer Science, or a related field.

Senior Revenue Operations Manager - GTM Systems and Automation

Responsibilities

Qualification

Required

Preferred

Benefits

Company

New Relic

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