Avetta The Product Manager at Avetta champions customer-centric product development for the Connect SaaS platform. They lead discovery, definition, and delivery of product features using data-driven decision making.
Responsibilities
Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points.
Work closely with UX designers to research, prototype, and validate solutions before implementation.
Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities.
Conduct customer interviews, usability tests, and data analysis to gather feedback and validate product assumptions.
Support the Product Leadership in identifying market gaps and emerging trends
Monitor customer usage data and support tickets to identify areas for continuous improvement.
Act as a point of contact for internal teams with product-related inquiries, feature requests, and feedback.
Leverage key performance metrics to track the success of product features and inform future enhancements.
Work with data analysts and business intelligence teams to gather insights that inform product refinements.
Drive data-informed product improvements, defining KPIs for product performance and iterating based on measurable outcomes.
Work closely with engineering teams to refine feature specifications and ensure technical feasibility.
Partner with UX designers to ensure a customer-centric approach to product development.
Qualification
Strong background in customer researchExposure to machine learningIDEAL EDUCATION & TRAININGAt Avetta
Required
Act as a liaison between technical and non-technical teams, ensuring product requirements are well understood and executed effectively.
4+ years of enterprise/commercial product management experience, particularly in SaaS and B2B software.
Experience in subscription-based business models
Experience in B2C software in eCommerce or Online Directories is a plus.
Strong background in customer research, product discovery, and problem validation.
Proven ability in managing competing priorities, and driving execution.
Experience in an Agile/Scrum development environment with backlog management tools like Jira and Confluence.
Ability to engage in technical discussions with engineering and UX discussions with designers, bridging business needs with practical solutions.
Strong understanding of business metrics, analytics, and reporting tools to drive data-informed decisions.
Experience in B2B SaaS or Compliance/Risk Management software.
Exposure to machine learning, AI-driven insights, or automation in product development.
Background in enterprise third-party integrations, APIs, and cloud-based solutions.
Preferred
IDEAL EDUCATION & TRAINING:
At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.
The salary range for this position is $87,500 - $180,000 per year, with a potential bonus.
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
To apply for the Product Manager position, please submit your online application by October 31, 2026, at 11:59 PM PST.
