Director Engineering Operations

Required

• Demonstrated experience driving AI-related innovation, from evaluating opportunities and implementing tools to influencing adoption and change at scale.
• Track record of improving engineering processes, delivery predictability and cross-functional alignment across distributed teams.
• Experience leading and developing teams, including managing 6+ FTEs across multiple geographies, with strong stakeholder management, executive presence and high EQ.
• Experience working in a private equity–backed SaaS company and navigating associated performance expectations and governance.
• Hands-on experience with OKR frameworks and outcome-based planning in large product and engineering organisations.
• Relevant certifications (for example PMP, Agile, Lean) or equivalent practical experience in scaling operational excellence.
• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.