Intercom Manager leading a team of Account Executives responsible for new business revenue in North America. Develop and execute sales strategies focused on accelerating logo and revenue growth with a concentration on Fin.
Responsibilities
We are looking for a highly effective leader who excels at attracting and developing talent, inspiring others, and working cross-functionally to build efficient and customer-centric sales processes. This leader will also play a critical role in developing and executing our value-led sales strategy.
For this big challenge, we are looking for an innovative, agile, and resilient Sales Leader to help us write the next chapter in the AI-first customer support space.
What will I be doing?
Sales Strategy Execution:
Work with senior leadership to define and implement effective sales strategies for the North American mid-market segment.
Oversee the development of sales plans and tactics that align with company goals and regional market dynamics.
Monitor the pipeline of opportunities to ensure timely and effective follow-ups, deal closures, and revenue growth.
Performance Management:
Set clear performance expectations and key performance indicators (KPIs) for the Account Executive team.
Track individual and team performance using CRM tools and reporting dashboards.
Analyze sales metrics and provide insights to optimize processes, identify trends, and forecast revenue.
