Responsibilities

The Director, Revenue Operations is responsible for building, unifying, and aligning the strategy, operations, systems, and data that support GTM teams across the organization. Sitting at the intersection of Sales, Marketing and Customer Success, these responsibilities include revenue planning, forecasting, and reporting; strategy, systems, and data management across GTM teams; quota setting and management; sales process optimization; and sales compensation design and administration. The Director, Revenue Operations (DRO) is responsible for the overall productivity and effectiveness of the GTM organization and will also be responsible for designing programs and processes that integrate sales and marketing strategy, customer operations, and initiatives. Reporting to the Vice President of Finance the DRO partners closely with Sales, Marketing, Finance, and GTM leadership to ensure the appropriate objectives and priorities are enabled across teams.
You'll also help shape how AI and automation show up in our own GTM motion — practicing what we sell. You'll build and lead a small Revenue Operations team as we scale. This role suits someone who's built revenue operations from an early stage, thinks in root causes, moves with urgency, and is as comfortable in a spreadsheet as in a board deck.
Lead sales and revenue forecasting, planning, and budgeting processes used within the sales, marketing and customer success organizations
Build strategies, programs, and processes that align GTM efforts across every function
Track short-term and long-term KPIs key to the success of the overall business
Build and lead a small Revenue Operations team, and grow it as the business scales
Develop reporting and analysis on revenue forecasting, pipeline, GTM KPIs, and individual sales performance
Evaluate where AI and automation can improve forecasting, pipeline scoring, and GTM workflows. Lead adoption of these workflows
Spot opportunities to improve GTM process, and build or implement the programs and tools to fix them
Partner with Sales and Marketing leadership to inspect process quality, including handoffs across the funnel, and find opportunities for tighter collaboration
Design sales and Customer Success compensation plans and territory models that align with our KPIs
Own our GTM technology stack: evaluate, implement, and retire tools as needed to keep Revenue Operations sharp

Senior Director, Revenue Operations at Commerceiq · LumiJobs

Senior Director, Revenue Operations

Responsibilities

Benefits

Company

Commerceiq

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