Responsibilities

As a Sales Engineer supporting the LATAM region, you'll be the trusted expert who bridges the gap between what prospects need and what our product delivers—turning technical features into clear business value during every sales conversation. Partnering closely with Account Executives dedicated to Latin America, you'll support the end-to-end sales process: conducting engaging product demonstrations in Spanish, addressing technical questions, leading proof-of-value engagements, and helping regional customers understand why our solution is the right fit. The successful candidate is naturally curious about technology, thrives on helping others understand complex concepts, and takes genuine pride in being the technical resource that drives growth across LATAM.
Product Demonstrations: Support sales reps in clear, engaging product demonstrations in Spanish, assisting them in showcasing our platform's features and capabilities to regional stakeholders.
Technical Support: Partner with LATAM Account Executives throughout the deal cycle to answer technical questions, address regional compliance or technical concerns, and provide accurate information that keeps opportunities moving forward.
Proof of Value Execution: Lead structured POV engagements following established guidelines, working directly with prospect teams in LATAM to set up trials, ensure successful implementation, and demonstrate measurable results that prove our solution's impact.
Customer Discovery: Participate in sales calls with strong listening skills to identify technical pain points, understand customer environments across Latin America, and gather the information needed to position our solution effectively.
Problem Resolution: Troubleshoot and research basic technical issues that arise during the sales process, escalating complex scenarios appropriately while ensuring prospects receive timely, accurate responses.
Sales Collaboration: Support Account Executives by understanding typical sales strategies, contributing technical perspectives during deal planning, and helping translate customer needs into product solutions that win business in the LATAM market.
Continuous Learning: Actively participate in training sessions, seek out additional learning resources, and build your expertise in both our product and the broader cybersecurity landscape to grow your effectiveness over time.
What You'll Bring
You're the kind of technical professional who enjoys explaining how things work, stays organized across multiple customer engagements, and genuinely likes being the expert who helps both customers and teammates succeed in a fast-growing market.
Language Proficiency: Native or full professional fluency in Spanish and English (both written and spoken), with the ability to conduct complex technical presentations, discovery calls, and written communications seamlessly in both languages.
Presales Experience: 1+ years of presales experience (or equivalent combination of technical and sales experience), preferably in cybersecurity, SaaS, or technology environments where you've supported customer-facing sales activities.

Qualification

Experience with Google WorkspaceHighly organized and result-orientedCan demonstrate integrityNaturally curious and agileExperience with mail environmentsWhy You'll Love It HereCareer Launch PadSkill DevelopmentHybrid Flexibility

Required

3 year degree or technical degree preferred
Prior experience in a customer-facing technical role is a plus
Experience with Google Workspace
Experience with MS Office (Word and Excel)
Experience with M365 and Exchange Online
Excellent verbal and written communications
Highly organized and result-oriented
Excellent time management and organization skills
Can demonstrate technical troubleshooting and analysis ability
Can demonstrate integrity, accountability, respect and commitment
Naturally curious and agile, with a proven ability to rapidly absorb and apply new technological concepts
Strong collaborative and teamwork skills

Preferred

Fluency or working knowledge of Portuguese (in addition to Spanish and English) to further support regional expansion.
Experience with regional cybersecurity trends, regulations, or compliance requirements in Latin America.
Familiarity with security awareness training, phishing simulation, or compliance management concepts.
Experience with mail environments, Active Directory, or common IT infrastructure.
Why You'll Love It Here
Career Launch Pad: You'll build a strong foundation in technical sales within a high-growth region, with a clear path for advancement—many of our Senior Sales Engineers and SE leaders started in this role and grew their expertise here.
Skill Development: Develop valuable technical and business skills through structured training, certification bonuses, hands-on customer work, and mentorship from experienced Sales Engineers who invest in your growth.
Hybrid Flexibility: 3-day in-office environment that balances time with your sales team for collaboration and deal strategy, while supporting the flexibility you need to manage customer calls and demonstrations across LATAM time zones effectively.

Sales Engineer (Hybrid) at Knowbe4 · LumiJobs

Sales Engineer (Hybrid)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Knowbe4

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