Senior Operations Analyst, Payments

Required

• 3+ years of relevant experience in a strategic problem-solving role; prior experience in analytics, business or financial operations, operations at a fast-growing startup, or similar
• 2+ years of experience building within operational teams
• A strong ability to break down complex processes, recommend solutions, and work with cross-functional stakeholders to implement them
• Experience coaching or leading others, formally or informally, and comfort being a player-coach who does the work alongside the team
• Proficiency in quantitative analysis, generating meaningful insights, and data modeling; comfort working with financial data and reconciliations (payments experience is a plus, not a requirement)
• Experience with SQL, Excel/Google Sheets, and no-code/low-code AI automation tools
• A combination of high ownership mentality and detail orientation, including sound judgment and rigor on high-stakes, sensitive operational work, that has resulted in a track record of delivering operational initiatives on tight deadlines
• A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
• A methodical problem-solver who drives continuous improvement, readily gives and absorbs feedback, and operates with individual accountability and integrity as part of a mission-driven team.
• A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
• Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.