Finance & Operations Manager (Finance, Systems & Office Operations)

New Yorkfull timeOn Site

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mid

$105k–$130k

H1B: no

5wpr 5W Public Relations seeks a Finance & Operations Manager to drive efficiency across finance, systems, and office operations in a hybrid New York role. The position manages vendor relationships, financial workflows, CRM systems, and office administration.

Responsibilities

We are seeking a Finance & Operations Manager to play a pivotal role in driving efficiency, structure, and excellence across 5W’s Finance, Systems, and Office Operations. This role bridges strategic business operations with day-to-day office management, ensuring our systems, vendors, and workplace support a fast-moving agency serving clients across consumer, corporate, technology, and more.
The ideal candidate is highly organized, analytical, and proactive — equally comfortable managing financial workflows, optimizing CRM and resource systems, and maintaining a collaborative, well-run office environment.
Finance & Vendor Support
Manage vendor relationships, contracts, and renewals to ensure cost-effectiveness and compliance.
Partner with the Finance team to track expenses, budgets, and vendor payments.
Monitor and report on vendor performance and identify cost-saving opportunities.
Lead internal initiatives such as system migrations, process rollouts, or operational improvement projects.
Staff Utilization & Resource Planning
Track and analyze staff utilization and billable time across client accounts to ensure effective resource allocation.
Collaborate with practice and department leads to forecast staffing needs and balance workloads across client teams.
Develop and maintain reports on capacity, utilization, and operational efficiency.
CRM & Systems Management

Qualification

Experience with CRM platforms (eExcellent organizationalWhy you'll love working hereSummer Fridays and Winter

Required

5+ years of experience in business operations, finance support, or office management; PR, communications, or creative agency experience strongly preferred.
Strong understanding of vendor management, contracts, and budgeting.
Experience with CRM platforms (e.g., NetSuite, Salesforce, or HubSpot).
Familiarity with agency metrics such as billable utilization and client profitability a plus.
Proficiency with Excel/Google Sheets and reporting tools; project management tools (e.g., Monday.com or Asana) a plus.
Excellent organizational, analytical, and communication skills.
Ability to balance strategic operations with hands-on office and administrative management.
Highly detail-oriented with the ability to manage multiple priorities and deliver results in a fast-paced agency environment.
Why you'll love working here:
Competitive salary with comprehensive benefits & wellness programs including partnership with ClassPass!
Summer Fridays and Winter, Spring, and Fall Fridays too!
Hybrid work model offering flexibility and work-life balance

Benefits

PTO
Parental Leave
Wellness
Flexible Work

Company

5wpr

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Source: greenhouse

Active within the past hour

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BudgetingContractsCRMSystems managementVendor managementFinancial tracking

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Finance & Operations Manager (Finance, Systems & Office Operations) at 5wpr · LumiJobs