Perform basic to moderate hardware repairs, component swaps, and preventive maintenance

Execute structured diagnostic procedures using approved hardware and software tools

Conduct inspections and validation testing to confirm repair effectiveness

Perform component-level replacements such as motors, sensors, harnesses, mechanical assemblies

Escalate complex or recurring failures to higher-level technicians

Accurately document all work in MaintainX with detailed notes and photos

Maintain parts usage accuracy and support inventory tracking

Maintain organized workstations, tools, and component storage

Follow safety procedures and proper tool-handling standards

Meet quality and throughput expectations

Identify repeat repair patterns and flag systemic concerns

Provide feedback on process clarity and repair documentation

Service Technician I

Responsibilities