Implementation Manager

Required

• You are a proactive self-starter who thrives in fast-paced, ambiguous environments and enjoys building playbooks and processes from scratch. With deep expertise in accounting principles and technical systems, you’re comfortable getting hands-on with both finance concepts and integrations, and excel at designing and executing implementation plans.
• You communicate clearly across audiences—whether CFOs, controllers, or engineers—balancing customer expectations and building trust. A strong problem-solver and project manager, you anticipate challenges, drive solutions, and manage multiple implementations to completion. Collaborative and accountable, you engage with professionalism and empathy to ensure collective success.
• 4–6+ years in implementation or customer onboarding at early-stage startups, with demonstrated ability to work with imperfect solutions and collaborate closely with customers.
• Strong technical acumen, able to assess both a customer’s technical stack and Tabs’ product to design advanced workflows.
• Equally comfortable in accounting and technical environments, engaging with finance leaders, controllers, and technical teams.
• Experience integrating ERPs such as NetSuite or Sage, ideally in a fintech or SaaS environment (nice to have).
• Background with finance and accounting software; Big Four or CPA certification a plus.
• Additional Information
• This role is based in New York City with 5 days a week in-office at our Soho office.