AI is changing what it means to deploy enterprise software. Configuring a customer's procurement workflows used to mean weeks of manual setup, integration by integration, edge case by edge case. Increasingly, that first-draft build work can be directed rather than done by hand: AI agents can generate workflow configurations, draft integration mappings, and produce the initial pass on a customer's setup.
As Omnea's AI Solutions Lead, you own deployment of the Omnea platform end to end - typically running 3-5 enterprise deployments concurrently - for some of Europe's most recognisable companies. You advise customers on the best-fit configuration, direct AI-assisted build work to get there fast, and validate every output against what the customer actually needs. You'll also deal with the politics that come with every enterprise rollout: the Legal team wanting one more sign-off, the Finance stakeholder who doesn't trust the new approval flow, the exec sponsor who's gone quiet. You become the internal voice of the customer, and you're judged on outcomes you can point to: time to launch, post-go-live CSAT, and whether that customer becomes a case study or reference.
This is an early hire on Omnea's customer team, working directly with our sales, customer, product, and engineering leadership. The future shape of the role is yours to define!
Discover and design
Run discovery with customer stakeholders across Procurement, Finance, Legal, and IT, and translate their process into an Omnea configuration
Design the target workflow: approval chains, routing logic, integrations, and the edge cases that make procurement hard
On a deployment with a dozen-plus integrations, you own the sequencing - what has to land first, what blocks what - and the harder calls underneath it: which system is the source of truth for a given entity, and how records reconcile when two systems key that entity differently
Define success criteria and a realistic path to go-live with the customer's project sponsor
Build with AI, not instead of it
You're not just directing AI to draft your own deliverables faster - you're configuring the specialized agents Omnea's customers rely on every day: an intake agent that knows how to ask a procurement analyst the right follow-up question, a risk agent that flags what actually matters to this customer's Legal team
The real leverage comes from chaining agents together - an intake agent that hands clean, structured requests to a risk agent, which in turn routes into approvals with the right context already attached. You design how those agents work as a system, not just individually
Writing a spec for one agent is a skill. Writing one that holds up across a chain of agents - where one agent's output becomes another's input - is the actual bar here
Qualification
4-8 years in a fast-pacedClient-facing experienceEntrepreneurialAn excellent communicator
Required
We don't expect you to know how to do all of this on day one. TL;DR: you're ambitious and hard-working, as comfortable directing an AI agent through a tricky configuration as you are presenting a project plan to an exec. You make up for any gap in experience with hunger and a genuine growth mindset. You derive energy from building relationships, shipping projects, and making customers succeed.
4-8 years in a fast-paced, high-bar environment: a startup, scale-up, consulting, banking, or something you built yourself
Less experience? Check out our Solutions Associate role
Comfortable directing AI tools to produce first-draft work, and confident enough in your own judgment to catch what's wrong. Prior use of tools like ChatGPT, Claude, or Cursor is a strong plus. What matters most is your ability to write clear, specific instructions and evaluate what comes back
Client-facing experience, or the natural gravitas to be excellent at it. You can point to a time you went well beyond what a client expected
A track record of doing something exceptionally well, whether that's work, academia, sport, or anything else you've put your mind to
Comfortable reasoning about system architecture - how data models, primary keys, and integration sequencing interact across a dozen enterprise systems. You don't need to write the integration code, but you need to know why it breaks and be able to reason with the people who do, and you'll need to become an Omnea product expert
You build real relationships with people at any level, from a junior procurement analyst to a CFO, and know how to handle pushback and stakeholder politics, not just build rapport
Comfortable running rooms of stakeholders across a genuinely cross-functional tool - on a single project you'll interface with the CPO, Legal, Finance, AP, InfoSec, and Compliance, plus each of their technical resources, often all with competing priorities on the same decision
Comfortable moving between the detail and the big picture: configuring a workflow in the morning, presenting a project plan to an exec in the afternoon
Entrepreneurial, have high ownership, and want to be part of building something. We've signed up to the Future Founder Promise
An excellent communicator: clear and concise, verbal and written, even when the subject is complicated
