Outersignal Head of Partnerships at OuterSignal owns and scales the agency partner program and customer referral engine. The role manages partnerships, drives qualified introductions, and expands tech/ecosystem partnerships.
Responsibilities
The market is already buzzing about OuterSignal. We’re picking up inbound customer and agency leads daily — agencies want to bring us to their clients, adjacent tools want to swap referrals, customers tell their friends, and platform partner managers want a counterpart. Now we’re scaling that energy into a formal program that we believe can be one of our highest-impact channels.
The agency partner program (the day-one motion)
Hunt and open agency partnerships across retention/CRM, performance, CRO, and creator agencies — working a qualified target list and a codified stage-gate playbook, from founder buy-in down to the hands-on-keyboard strategists who actually recommend tools.
Account-manage every signed agency: explicit per-agency goals, a weekly cadence, a clear productivity bar, and the discipline to restructure or end partnerships that don’t produce.
Feed the sales team. Qualified intros flow to AEs; you’re measured on filling their funnels, not on closing their deals.
Uphold the commercial machinery and discipline: rev-share administration, partner tagging, clean attribution, and commission inputs — on rails RevOps has already built.
Own the lifecycle beyond the first deal: lead-backs to partners, the incentive ladder, and partner tiering as the program scales.
The referral engine
Own the customer referral program as a first-class demand channel — design, incentives, and growth — alongside the partner motion it lives next to.
Own how partner- and referral-sourced leads get routed to reps, so speed-to-lead stays fast and credit stays clean.
Tech & ecosystem partnerships
Be the named counterpart for every inbound partnership conversation — qualify fast, structure referral swaps, and drive install-button / marketplace / co-referral deals with adjacent tools in the commerce stack.
Qualification
You’ve run this exact motion beforeYou’re comfortable being goaled hard
Required
You’ve run this exact motion before. You sold agencies on becoming partners, then managed a book of them as their de-facto sales coach, and ideally built or scaled a partner program from scratch. You’re not learning this on our dime — you’re executing a motion you already know cold.
You know how to schmooze — and you know how to close. Relationship warmth is table stakes; what we’re hiring is deal mechanics. When something stalls, your instinct is “what can we do — how do we rework this?” not another coffee.
You’re comfortable being goaled hard. You want a number, and you want the autonomy that comes with owning it.
You can hold multiple partner types at once. Agencies are the day-one motion, but you can context-switch to a tech referral swap or a platform relationship without dropping the thread.