Veriff The Senior Account Manager at Veriff owns and grows a portfolio of strategic enterprise customers across the U.S. and LATAM. The role focuses on retention, expansion, and building executive alignment within complex accounts.
Responsibilities
We're looking for a Senior Account Manager to own and grow a portfolio of strategic enterprise customers across the U.S. and LATAM.
This is a highly commercial role for someone who knows how to go deep within complex enterprise accounts, build alignment with senior executives and proactively uncover opportunities for growth. You'll own retention and expansion across your portfolio, creating new revenue opportunities through increased usage, new products, use cases, business units and geographic expansion.
We're looking for someone with a hunter mentality who doesn't wait for opportunities to come to them. You'll use customer relationships, business insight and data to identify whitespace, build qualified expansion pipeline and turn opportunities into measurable revenue growth.
What you'll achieve in your first 3 months
Build a strong understanding of Veriff's products, customers, consumption-based commercial model and the industries represented across your portfolio.
Establish relationships and multi-thread across key stakeholders, including senior decision-makers and economic buyers, within your priority accounts.
Build strategic account plans for your portfolio with clear growth opportunities, whitespace, risks and executive engagement strategies.
Establish a qualified expansion pipeline tied to new products, use cases, increased utilization, business units or geographic expansion.
What you'll achieve by 6 months
Independently own the commercial strategy, retention, expansion pipeline and forecast across your portfolio.
Deliver measurable expansion and run-rate growth through proactive opportunity creation and increased customer utilization.
Build strong executive alignment within priority accounts and establish Veriff as a strategic partner tied to customers' business priorities.
Qualification
Proven track record of growing largeExperience within identity verificationFlexibility to work from homeExtensive medical
Required
10+ years of B2B SaaS enterprise Account Management or sales experience
Proven track record of growing large, complex strategic accounts
Professional fluency in English and Spanish
Ability to lead executive and commercial conversations across U.S. and LATAM customers
Preferred
Experience within identity verification, fraud prevention or adjacent industries.
Experience managing LATAM enterprise customers.
We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We strive to be the benchmark for trust online, and we take pride in being a positive force.When you join Team Veriff, we offer you the opportunity to have a real impact and advance your career whilst looking after you along the way with a range of benefits designed with you in mind. Some of our favourites include...
Flexibility to work from home
Stock options that ensure your share in our success
Extra recharge days on top of your annual vacation
Extensive medical, dental, and vision insurance to ensure you’re feeling great physically and mentally
Learning and Development & Health and Sports budget that you are free to tailor to your own needs
