Opensesame Sales Operations Manager to optimize the Direct Sales motion at OpenSesame by partnering with Sales leadership and cross-functional teams. Focus on improving lead and opportunity management through to Closed Won.
Responsibilities
We embrace automation and AI to reduce manual work, surface insights faster, and scale best practices.
We invest deeply in operational excellence and continuous improvement, balancing speed with discipline.
We are systems thinkers and problem solvers, motivated by making complex processes simpler and more scalable.
We measure success by business outcomes: deal velocity, forecast accuracy, won revenue and customer experience.
We operate with an owner’s mindset, taking accountability for results, not just activity.
We do the right thing, even when it requires tough conversations or slowing down a deal to protect the business.
We communicate with clarity and credibility, serving as trusted advisors to GTM teams and leadership.
We believe the best results come from tight collaboration and shared learning, supporting one another through peer problem-solving, documentation, and knowledge-sharing so the entire organization gets better together.
Build a deep understanding of the Direct Sales motion, including lead flow, opportunity management, pipeline creation, forecast cadence, sales stages, handoffs, and performance drivers.
Establish strong relationships with Sales leadership, frontline managers, SDR Ops, Enablement, Finance, Marketing, Business Systems, and Analytics.
Audit lead and opportunity management processes to identify gaps in adoption, stage integrity, forecast visibility, seller efficiency, and manager accountability.