Opensesame Sales Operations Manager responsible for scaling OpenSesame’s partner business with clarity, efficiency, and accountability. Partners with multiple teams to improve partner motions from lead submission through quote-to-cash.
Responsibilities
We embrace automation and AI to reduce manual work, surface insights faster, and scale best practices.
We invest deeply in operational excellence and continuous improvement, balancing speed with discipline.
We are systems thinkers and problem solvers, motivated by making complex processes simpler and more scalable.
We measure success by business outcomes — deal velocity, forecast accuracy, won revenue and customer experience.
We operate with an owner’s mindset, taking accountability for results, not just activity.
We do the right thing, even when it requires tough conversations or slowing down a deal to protect the business.
We communicate with clarity and credibility, serving as trusted advisors to GTM teams and leadership.
We believe the best results come from tight collaboration and shared learning, supporting one another through peer problem-solving, documentation, and knowledge-sharing so the entire organization gets better together.
Build a deep understanding of OpenSesame’s partner ecosystem, including reseller, OEM, referral, partner-sourced, partner-influenced, and co-sell motions.
Establish strong relationships with Partner Sales Managers, Partner Development, the Partner Program Manager, Sales, Finance, Business Systems, Legal, Enablement, Marketing, Product, and RevOps.
Audit current partner lead submission, routing, attribution, opportunity management, handoff, reporting, and quote-to-cash processes.
Assess adoption and utilization of key partner tools and workflows, including Euler, Crossbeam, Salesforce, Gong, Looker, ZoomInfo, Clay, and related GTM systems.
Qualification
Partner with FinanceImprove partner lead submissionIdentify attribution gapsDiagnose friction across EulerPartner with Business Systems
Required
Support Partner Sales Managers with clear views into partner account activity, pipeline, performance, whitespace, and expansion opportunities.
Partner with Finance, Legal, Deal Desk, and Sales to improve operational clarity across OEM and reseller quote-to-cash processes.
Drive measurable improvements in tool adoption, workflow efficiency, partner lead compliance, reporting accuracy, and partner pipeline visibility.
Be viewed by Partner leadership as a trusted operating partner who brings clarity, urgency, and practical solutions.
Own operational visibility into partner-sourced, partner-influenced, reseller, OEM, referral, and co-sell pipeline.
Improve partner lead submission, routing, tracking, and attribution across Euler, Crossbeam, Salesforce, and related systems.
Support and operationalize partner attribution rules, including source, influence, referral, reseller, OEM, and co-sell motions.
Help maintain partner rules of engagement, including lead submission requirements, ownership, AE/SPM handoff expectations, response SLAs, conflict resolution, and exception handling.
Identify attribution gaps, duplicate submissions, unclear ownership, inconsistent crediting, stale opportunities, or missing partner data.
Drive adoption of partner tools and workflows by making processes clear, useful, and easy to follow for internal teams and external partners.
Diagnose friction across Euler, Crossbeam, Salesforce, reporting, handoffs, and quote-to-cash workflows.
Partner with Business Systems, Analytics, and Enablement to scope, test, and roll out system or workflow improvements.