Revenue Operations Manager at Aftership · LumiJobs

Responsibilities

Own the recurring sales and renewals forecast cadence end-to-end — scheduling, data accuracy across HubSpot, Gong Forecast/Engage, Tableau, and Control Center, publishing recaps and action items, and following up with owners until items close.
Partner with Finance and CS leadership to reconcile renewal base, ARR, and attainment calculations.
Analyze pipeline, routing, and attribution data to recommend and implement improvements (lead routing logic, ICP scoring, segmentation, meeting-source attribution), proactively flagging data quality issues and process gaps along the way.
Support quota setting, attainment tracking, and territory/account assignment logic.
Drive cross-functional initiatives — tooling rollouts, process changes, GTM system integrations — to completion with clear owners and deadlines, tracked visibly in Jira with blockers escalated early.
Administer and own the sales tech stack (HubSpot, Gong, Chili Piper, Apollo, Lusha, LinkedIn Sales Navigator) — troubleshooting deal creation, routing, and data sync issues, plus licensing, vendor renewals, and budget consolidation.
Support quoting, contract term negotiation, and vendor/partner agreement review with Legal and Deal Desk, and support Strategic and Platform Partnerships with attribution tracking, deal registration, and reporting.
Own or directly support QBR/MBR prep for Sales and CS leadership, and support variable compensation calculations in partnership with RevOps Comp.
Who We're Looking For:
3+ years in Revenue Operations, Sales Operations, or GTM Systems, ideally supporting both Sales and Customer Success.
Hands-on experience administering HubSpot and sales engagement/forecasting tools (Gong, Salesloft, Outreach, or similar), including owning a forecasting or pipeline reporting cadence end-to-end.
Strong project management skills — a track record of driving cross-functional work to completion, comfortable escalating blockers, with experience in Jira or a comparable ticketing system and a habit of proactive status updates.

Revenue Operations Manager

Responsibilities

Benefits

Company

Aftership

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