Director of Accounts - TikTok Shop

Required

• 5+ years in account management, client strategy, or brand partnerships, ideally in social commerce, influencer marketing, or performance marketing and 3+ years in a leadership or management position.
• Minimum 1 year of experience managing TikTok Shop brands
• Deep understanding of TikTok Shop, social commerce, and creator/influencer dynamics.
• Experience owning client relationships, managing cross-functional teams, and delivering against performance metrics.
• Highly organized, with strong communication, presentation, and problem-solving skills.
• A strategic thinker with a client-first mindset and a passion for driving measurable growth.
• Comfortable in a fast-paced, evolving environment with multiple stakeholders.
• What It's Like to Work at Darkroom
• Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable.
• We believe in autonomy with accountability, truth over comfort, and outcomes over optics.
• Unlimited PTO + US holidays: Rebooting is part of the work. Take the time you need to stay sharp.
• Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.