Asana CX Technical Enablement Partner at Asana leads technical training development for Support and Professional Services teams. This role designs and delivers curricula to close technical capability gaps and supports AI workflow readiness.
Responsibilities
Act as primary enablement strategic partner for Support and Professional Services leadership
Own and prioritize the CX enablement roadmap
Design, build, and deliver technical curricula including product architecture, configuration, demo workflows, APIs/integrations, and troubleshooting
Develop engaging digital content, eLearning modules, and live training sessions
Build and scale technical certification programs
Partner with AI Product Enablement lead for organizational readiness
Author and curate technical artifacts and documentation
Qualification
2+ years of experience implementingAt AsanaWhat we’ll offerFor this roleIn addition to base salary
Required
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
2+ years of experience implementing, architecting, or demonstrating the Asana platform or similar enterprise collaboration tools.
Proven track record in technical enablement, instructional design, or customer-facing technical roles (such as Support, Professional Services, Solutions Engineering, or Implementation) with a dedicated training focus.
Demonstrated experience partnering with senior cross-functional leaders to diagnose skill gaps and build scalable enablement roadmaps in a B2B SaaS environment.
Deep technical acumen with the ability to quickly master complex SaaS concepts, including platform administration, data flows, APIs, and integrations.
Experience building or managing role-based technical certification and credentialing programs.
Strong self-starter with the ability to manage an independent roadmap, balance strategic alignment with content execution, and leverage modern digital enablement tools.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between €95,000 - €121,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
