People Operations Partner

Required

• 4+ years of HR or People Ops experience, with experience supporting frontline, hourly, or field-based teams; experience in food & beverage, hospitality, retail, or another high-volume customer-facing environment preferred.
• Working knowledge of labor laws and compliance requirements.
• Demonstrated experience coaching managers and partnering with leaders to navigate employee relations, performance, and team challenges.
• Proven ability to manage multiple priorities and meet deadlines in a high-volume environment.
• Demonstrated ability to stay organized and detail-oriented across multiple workstreams.
• Comfortable using HR systems and tools (HRIS, ATS, Google Suite).
• Ability to handle sensitive information with discretion and sound judgment.
• Ability to regularly travel to stores and across supported markets as needed.
• Must be based in Boston with flexibility to travel throughout the market as needed.